We constantly check voicemail and email after hours. If you've purchased a report and have an emergency whereas you cannot get the report out, please call it in and leave a message and we'll respond shortly thereafter. We most likely will respond via email during nights and weekends. Phone hours are Monday - Friday, 8am - 5pm PST. Whether you're a paying subscriber or simply interested in our products, all communication is welcomed and we'll get back to you very shortly. There's no such thing as an incompetent question. We welcome all forms of communication good or bad. We want you to understand our app and are willing to help you achieve that understanding. Always feel free to contact us with questions, concerns, feedback, criticism or praise
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